The cloak of invisibility
In the Harry Potter universe, the Cloak of Invisibility is a magical artifact that renders the wearer completely invisible. One of a kind, the Invisibility Cloak was handed down from generation to generation in Harry Potter's family, and in that cosmos, there's only read more...
Eliminate overused email templates to illustrate your seriousness in chasing business
When you ask sales leaders what’s most important about replying to inbound requests for proposal and inquiries, the majority will mention some version of “responding promptly”.
Perhaps this is as a result 
While the buzz of a well-run bar is what guests experience, true beverage control begins behind the scenes—in storerooms, receiving docks, and administrative offices. This is the domain of procedures, paperwork, and policies. It’s where bottles are tracked, costs are 
As per the Sri Lanka Tourism Development Authority (SLTDA), a total of 138,241 tourists arrived in the country in June 2025. This is an increase of 21.8% in comparison to the numbers that arrived in June, last year.
According to the June’25 data 
Job interviews are without question the most adored and widely used employee selection tool. Unlike Bob Dylan’s 1964 song “The Times They Are A-Changin”, they are fundamental to the hiring process even today. Many hiring people cling to their much-beloved 
What hotel brands don’t know is that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that 
I’ve just seen several LinkedIn posts from hotels down south proudly sharing that they’ve taken their sales team away for a two day retreat to bounce around ideas and come up with strategies.
Now don’t get me wrong I’m not here 
Marriott will soon be automating the process of assigning guest rooms. While replacing human tasks with AI doesn’t always sound like a customer centric move, maybe this is actually good news?
I first covered this topic a couple of weeks ago, 
“To make tourism grow or increase at a faster rate than usual or to make it much more effective?”
As the country grapples on growing the economy from where it was a couple of years ago, all the stats show tourism will play a leading role for that growth to 
In the hotel business, operational complexity and high transaction volumes create fertile ground for financial missteps. From front desk transactions and night audits to food and beverage operations and procurement, the potential for error or misconduct is significant. Solid internal 
“Out of our (2029) target of 5 million tourists, we want to attract 2.5 high-end tourists spending US$ 500 as opposed to (tourists) spending US$ 180-200” - Ex-Chairman of Sri Lanka Tourism Promotion Bureau.
Whenever talk of enticing high spenders to Sri Lanka 
Facial recognition and a ‘journey pass’ stored on passengers’ phones are part of UN-backed plans to digitise air transport
The days of fumbling around for your boarding pass or frantically checking in for a flight on the way to the airport 
