If your team can't move without your approval - you're not leading!
This is not uncommon amongst many leaders. Call it micro-managing or whatever, but many leaders simply cannot accept that there are others who can carry out a task or job as well as they can, or are afraid to let read more...
These social skills can help deliver the experiences guests want from their stays.
The word “epic” has found its place in the vernacular of our daily lives. It’s the name of so many “epic” things, such as an Orlando theme park, 
Bootstrapping is a statistical metric that uses random sample replacements. That’s not for me, so bootstrapping also has a broader slang meaning that most people get. It means you are stuck or at least unable to take big strides to 
Albeit been the lowest monthly performance for 2025 so far, tourist arrivals in May 2025 recorded the highest-ever arrivals for the month.
132,919 tourists arrived in May, reflecting a 19% year-on-year (YoY) growth. However, this fell short of the month’s target 
“Out of our (2029) target of 5 million tourists, we want to attract 2.5 high-end tourists spending US$ 500 as opposed to (tourists) spending US$ 180-200” - Ex-Chairman of Sri Lanka Tourism Promotion Bureau.
Whenever talk of enticing high spenders to Sri Lanka 
Let’s take a second and talk about the geography of a restaurant. The guest is seated in the dining room, the chef is back in the kitchen, and for a long time there was only one reliable way for the 
Restaurant reservations culture is out of control.
The digital promoting players are more than a hand full, reservations systems that actually can assist your business to success are limited and unaffordable for individual restaurants, so you are left with chaos and 
The pilot’s seven word apology wasn’t just polite, it was strategic. It was an act of empathy that disarmed growing frustration.
A delayed Delta Air Lines (DL) flight from Grand Rapids (GRR) to Minneapolis (MSP) turned unexpectedly positive due to a brief yet powerful message 
“To make tourism grow or increase at a faster rate than usual or to make it much more effective?”
As the country grapples on growing the economy from where it was a couple of years ago, all the stats show tourism will play a leading role for that growth to 
Westin Hotels & Resorts is partnering with the celebrity’s lifestyle brand Goop on a video series that will give hotel guests insights on sleep quality and overall wellness.
Marriott International’s Westin Hotels & Resorts brand has partnered with Gwyneth Paltrow’s lifestyle brand 
What prompted the idea for the course?
The idea came from my frustration with traditional methods used to teach hospitality management. As a professor and industry professional, I saw the need to bridge the gap between theoretical knowledge and real-world skills. Internships and 
A total 174,608 visitors arrived to Sri Lanka in April 2025. This was up 17.3% over April 2024’s 148,867 tourists who visited the island last year, but was still below 2018 April’s record 189,429 arrivals by 3.2%. 2018 was also 
