3 game changing trends for the New Year
All year long, our small team reads, researches and tirelessly shares about everything that matters in hospitality, so that everyone can understand it in the simplest way possible. And thanks to your support and readership, we are motivated to do read more...
Recently, a reader and frequent hotel guest was exasperated that a hotel did not recognize his repeat stays, asking the forced and scripted question, “Have you stayed with us before?" each time he checked in. We turned to our Front 
A New Year dawns on us, with nary a day to go as this article gets published. So, let me take this opportunity to wish everyone a Happy, Healthy, Prosperous and Better Performing New Year 2026. That last item is 
Inthe annals of food, time is reflected in evolving trends, changing predilections and quite often, the obliteration of recipes once considered sacrosanct in different communities.
Sadly, there is often nothing to mark the end of a culinary era or the death 
A recent article titled “Move over Sri Lanka! This gorgeous Island Is Asia’s new vacation hotspot” got me thinking…seriously. It went on to say, “Sri Lanka has been on a surprising tear for years as Asia's new island hotspot, no matter 
While being a sales trainer for a diversity of lodging providers certainly keeps me in touch with what’s going on in the profession of hotel sales these days, I always capitalize on every opportunity to gain insights from real-world practitioners. 
Georges Kindynis found this reply to a hotel guest entirely unprofessional, and it genuinely concerned him how far the ‘people caring for people’ industry seemed to be drifting from the true meaning of hospitality. The letter read:
Hi,
Thank you for 
A proposed 125-floor tower with a full-scale Airbus A380 on top aims to redefine luxury stays and sky-high attractions in Dubai.
Emirates Proposes 580-Meter Air Hotel with Airbus A380 on the Roof.
International reports reveal plans for the Emirates Air Hotel, a 580-meter, 
In the dynamic landscape of the hospitality industry, one persistent challenge looms large: the revolving door of staff turnover, particularly pronounced within hotels. Whilst it might be fine for your guests to leave after a few days or weeks, you 
212,906 tourist arrivals in November 2025 were 15.6% higher over that of the 184,158 visitors for the same month last year. It was also 8.9% above the number of tourists who arrived during November 2018.
Indian tourists made up 24.1 % 
Asking diners if they enjoyed their meal is standard practice for any restaurant hoping to understand in ‘real’ time, what guests thought of their dining experience. Pretty much every restaurant ie. every good restaurant has a ‘2-minutes / 2-bites / 2-sips’ check 
The incident occurred on October 16, during flight UA1093, which was carrying 140 passengers and crew.
A United Airlines Boeing 737 MAX 8 flight travelling from Denver to Los Angeles was forced to make an emergency landing after its windshield cracked 
