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News

The first 100% plant-based hotel & bar has opened in Oz...

Delicious, innovative and most importantly 100% plant-based, Alibi is the place for your next night out. Kimchi dumplings, Heirloom tomato and zucchini lasagna. Hibiscus strawberry cheesecake.   Are you hungry yet?   All this and more are on the menu at Alibi at Ovolo Woolloomooloo, Australia’s read more...

Best of bathrooms

For most people the bathroom is the ‘mirror’ of the hotel room. One of the first things you do upon entering a hotel room is to step into the bathroom. First impressions really count, and, if you are happy with read more...

Shade zone and the outdoors

Hotels are getting more creative and reshaping outdoor areas into income generators by offering a range of experiences where guests can enjoy the outdoors. Rooftops, which previously were confined  to lounges and bars providing a twin-dimensional high-altitude, high-end experience with read more...

Hotels of the future

Smartphones as door keys, tablet room controls, touchscreen check-in terminals, zero gravity beds and self-darkening windows or glass panels are just some of the ideas travel experts are predicting will transform the hotel rooms of the future, and the unusual read more...

April attracts 180,426 arrivals to Sri Lanka

Attracting 180,426 visitors in April 2018, Sri Lanka's tourist arrivals rose 12.6% from the 160,249 arrivals in April 2017. Of the total number of arrivals received in April 2018, Asia & Pacific was the largest source of tourist traffic to Sri read more...

You are the answer: a journey of awakening

In his foreword of his book, titled ‘You are the answer: A journey of awakening’, author Paul Norman Tuttle writes that “The exploration of outer space, as mankind is presently proceeding, will not be successful because three-dimensional means are being used as the read more...

And now a zero-rated hotel

Switzerland is hardly known as a budget-friendly vacation destination. However, a new mountainside art installation-cum-hotel purports offer the world’s first (and possibly only) “zero-star” lodging. With each stay at the Zero-Star Hotel, guests are provided little more than a bed and an outhouse. read more...

The lost hotel desk.....

I read an article sometime ago about Marriott planning to omit the desk and desk chair in the guest rooms. There were also several comments to this in the social media. The reason for this we are told - is read more...

679 UK travel agents closed shop in 2017

According to a new report released by the Local Data Company (LDC), 679 high street travel agents in the UK, shut down from business in 2017. The main reason attributed for the closure of these brick-and-mortar travel agents was due read more...

Profiteering over preservation

  Conservation of forests and wildlife is a major challenge that Sri Lanka faces right now.   The destruction of forests leading to irreparable damage continues unabatedly, causing irreversible harm to the ecological balance. Coastal systems, freshwater sources and wetlands are also under read more...

Driving the hotel design renaissance

When a hotel is built today, every aspect of its design will be closely inspected. Earlier, it was confined to branding, the colour mix, lighting, ambiance and overall aesthetics, technology, amenities and the quality of staff. Nowadays, hotel design must read more...

The Walled Off Hotel

It’s easy to guess how the Walled Off hotel came by its name. As you pull up the blinds in almost every one of its 10 hotel rooms, you will find yourself looking at a towering graffiti-strewn concrete wall topped read more...

Time to take a stand against single-use plastic

We are surrounded by plastics. To escape from plastics in our everyday life appears to be not only impossible but also unthinkable. We humans have embraced the ‘disposable lifestyle’ and our unable to dispose it.   Did you know that of the read more...

Can Sri Lanka Tourism achieve its goal?

Sri Lanka's tourist arrivals rose 6 percent in July this year compared to the same period last year. The month recorded 217,829 tourists arriving in the country compared to the 205,482 who arrived in July 2017.Top source markets- India, China read more...

Segmenting bath amenities

As hotels intensify efforts to provide “what guests want,” bathroom amenities are being reviewed for their next transformation.   Although chain programs have vastly improved with several popular consumer brand collaborations entering the hospitality channel, some programs are at a standstill as read more...

What I'd miss and what I wouldn't

Design trends of past years brought us many great interpretations of guest room design. In general, the designs try to create a more spacious and generous feeling, even in smaller rooms. The furniture and installations are more practical for the read more...

Modular hotels in the spotlight

The modular construction of hotels is getting more and more into the focus of developers and hotel brands. The biggest benefits are cost savings and shorter construction time.   I have been hearing the reports of the dramatic damage of recent hurricanes read more...

Sustainability: Do guests want green hotels?

The question "Do guests want green hotels?" is provocative. Most people would respond with "Yes, of course!" But do they also accept that it takes longer to cool or heat the room because there is a concrete core heating/cooling system, read more...

Sustainability: back to the tap

  Some time ago a press release titled ‘Painting Sri Lankan Hotels Green’ announced the introduction of the ‘Green Accreditation Scheme’ by Sri Lanka Tourism. The scheme was designed to encourage energy saving, discourage excessive use of water and resources and read more...

She knows what she wants

  I recently asked my assistant Annalisa how she will reach the top in her career path and how we can guide and put a development plan in place for her. Her chosen field is going to be sales and marketing. read more...

Marriott unveils transformation plan for Sheraton

      Marriot International recently announced its transformation vision for Sheraton Hotels and Resorts, the 3rd largest brand in its portfolio, and the largest outside North America in terms of room count. The company which introduced its new Sheraton guestroom last year, read more...

The refresh or reuse dilemma

There is a direct relationship between resource consumption and operating costs for all hotel businesses (no surprises there). For years, sustainability professionals have been at pains to emphasize the close relationship between sustainability and profitability. For some hotels, sustainability has read more...

Japan's first halal hotel near Mount Fiji

  Muslim tourists from Southeast Asia and other regions are on the rise as the number of foreign visitors to Japan climbs year by year. In response, hotels and other lodgings, particularly in tourist-dense Tokyo, are increasingly offering services like halal read more...

" So Sri Lanka "...a questionable statement

    When PATA was preparing the Annual Tourism Monitor, early results for 2018 showed a collective annual increase in foreign arrivals into Asia Pacific destinations. Sri Lanka with a Year-to-date, Year-on-Year 15.3% increase at that time, made it to the ‘Top read more...

Direct is non-stop, right? Wrong!

  A lot of people who travel by plane are still unaware or get confused with the terms ‘direct’ and ‘nonstop’. They tend to think that both are exactly the same - like Tweedledum and Tweedledee. This confusion is common, as, read more...

First-ever hotel to launch in space in 2021

  In four years from now, you can holiday in space too.   Yes, it is true. A Silicon Valley startup, Orion Span, on Friday made this big announcement that they will open a luxury hotel in low-Earth orbit by 2022, according to read more...

Stir it up - with anything but plastic

  What do Royal Caribbean, Sea World, IKEA, McDonald’s, American Airlines, Alaska Airlines, Starbucks, Hyatt, Marriott, Hilton, IHG and Disney have in common? All have adopted the plastic straw ban.   It’s virtually impossible to keep up with the growing list of corporations read more...

Valuable advice from the past year

  Over the years, I’ve had the pleasure of attending conferences both in and out of hospitality, where I always make it a point to sit in on a couple of the seminars.  Often – and it never ceases to amaze read more...

28.7%; little over 20% or little less than 30%?

  The newly appointed Chairman of the Sri Lanka Tourism Development Board and Sri Lanka Tourism Promotion Board has promised to bring in a minimum 3 million tourists to the island this year. Contending that, quote “We achieved 2.3 million tourists’ read more...

January 2019 total arrivals up 2.2% over January 2018

  In a brief press release datelined 11th February 2019, Sri Lanka Tourism Development Authority  disclosed that the total number of international tourist arrivals to Sri Lanka during January 2019 was 244,239, which in comparison  to January 2018’s 238,924 arrivals, is read more...

Start thinking of your hotel's curb appeal

It’s not just the interior of the hotel that’s important to guest perception; hoteliers need to ensure their properties’ outdoor spaces are up to par. Every hotelier knows the interior of a hotel is important. Guests want luxurious accommodations, impressive read more...

Jewel of Singapore

Landing at Changi Airport, you kinda get that feeling that you are in one of the world’s best airports. Come April 2019 and it gets even better. The ‘Jewel’ - a distinctive dome-shaped façade made of glass and steel, designed read more...

Sheraton unveils new logo

Reflecting the brand’s holistic vision for the future, Sheraton Hotels & Resorts unveiled a new logo – one that honours its past and depicts its vision for the future, as the brand continues its transformational journey.   The new design reflects the read more...

Next Story Group enters Sri Lanka

International hospitality company Next Story Group is expanding across Asia Pacific markets in 2019 with its successful hotel brand Next Hotels and genre-defining urban lifestyle concept, Kafnu.   The Group opened Kafnu Alexandria -- Australia's first Kafnu property -- on 1st March read more...

Communique from Sri Lanka Tourism

Following the acts of terror that took place on Easter Sunday, Sri Lanka Tourism Promotion Bureau (SLTPB) and Sri Lanka Tourism Development Authority (SLTDA) have continued to engage with high-level government officials and tourism stakeholders in order to assess the read more...

The US $9.5 Million tour to experience the impossible

At about US$ 80,000 (€68,290) a night, the Royal Penthouse Suite at Hotel President Wilson in Geneva, Switzerland is the most expensive hotel room in the world However, it pales in comparison to the US$ 791,666 per day rate that one would need to fork read more...

Sri Lanka Tourism's rocky road to recovery...

Compared to the 180,429 visitors in April last year, arrivals in April 2019 dropped 7.5% to 166,975 due to the terror attacks on the 21st. The Tourism Ministry anticipates a 30% dip by year end, i.e. achieve around 2 million read more...

Are boutique hotels cool or cold?

In those early days it was about putting heads in beds. Innkeepers both owned and operated their hotels. By the mid 1950’s, came the brands with uniform design templates that popped up no matter where you stayed. Today, hotels are read more...

Stuck in the middle

Illustration by Brown Bird Design   Despite all the advances in flying since the Wright brothers first flight, the future of flying, particularly on economy aka Sub-Cattle Class is becoming increasingly uncomfortable. The new trend in economy seating reverses a half century read more...

Accor has opened its 1100th hotel in Asia Pacific

When Accor announced the opening of the Pullman Tokyo Tamachi hotel late last year, it also signaled the celebration of reaching another significant milestone – its 1000th hotel.   Since then, and six months later, it added another 100 hotels with the read more...

Two airports that tower above the rest

If asked to name two airports that tower above the rest in the world, seven out of ten travellers are likely to say Dubai International and Changi International – and not without several  good reasons.     Dubai International Airport   Serving 89.1 million passengers read more...

Arrivals to Sri Lanka - on the up and on the mend

Tourist arrivals to Sri Lanka during June 2019 registered a total 63,072. Considering that only 37,802 visited the country the previous month, the increase is an encouraging sign that tourism is on the mend.   May 2019 faced the full impact of read more...

The world's first guitar shaped hotel

Hard Rock’s guitar shaped hotel - a first in Hollywood, is due to open in October 2019. Founded on the mantra that music makes people feel good, Hard Rock – which boasts of hotels from Asia to the Caribbean, has read more...

Is the best or the worst...yet to come?

Since 21st April this year, Sri Lanka’ tourism industry has struggled to survive after been bought down to its knees by the horrific attacks on that Easter Sunday. Before that fateful day, and after the cessation of the over three read more...

Fire safe as in 'zero chance of fire' ?

In June a minor fire broke out in a hotel in New Delhi. The hotel wasn’t named, however officials revealed that the fire started in the kitchen that was situated on the ground floor. In late May an F & B read more...

Burj Al Arab said to cut about 500 jobs.

The Burj Al Arab (Tower of the Arabs) is a luxury hotel located in Dubai and of the tallest hotels in the world, it is the seventh tallest, although 39% of its total height is made up of non-occupiable space.  Despite its size, the Burj Al read more...

143,587 tourist arrivals in August 2019 narrows shortfall

Following the Year-on-Year tourist arrivals decline since the terrorists’ attack on Easter Sunday in April’ this year, August’s total arrivals of 143,587, in comparision to the 200,359 visitors in August 2018 is a 28.3% drop.   Despite this been the 5th consecutive read more...

So you think you are an Interior designer?

Figuratively speaking, anyone can become an interior designer. If you are one who likes to dabble with colours, fabrics, textiles and arrangements and posses an inborn flair for doing just that… it is a good sign. And if you dream read more...

Why do tourists seek souvenirs?

In French, the word "souvenir" is commonly used as a verb and means "to get back to myself", or "to remember (from the Latin subvenir - to come to mind). In English, "Souvenir" is a noun - an object which read more...

September 2019 arrivals fall short of predictions

  In comparision to September 2018’s 149,087 arrivals,  the 108,575 total visitors in September this year reflects a 27.2% decline.   India, China, United Kingdom, Australia and Germany were Sri Lanka’s top five international tourist generating markets in September this year.   27% of the read more...

Is Sri Lanka Tourism's recovery beginning to stagnate?

As per figures released by the Sri Lanka Tourism Development Authority (SlTDA), the total number of international tourist arrivals to Sri Lanka during October 2019 was 118,743,. When compared to October 2018, last month’s arrivals were less by 22.5%.   India, China, read more...

O' Sri Lanka... the long and short of it

For long our nation’s tourism authorities have considered figuring out a way to justify the return on investment to politicians and policy makers as key to serving the interests of the industry. The equation used to be relatively simple: x read more...

Shangri-La signs 4th hotel in Shanghai

Shanghai Airport Authority and Shangri-La Group jointly announced the official signing of a co-operation agreement for the Shanghai Hongqiao Airport Shangri-La hotel project.   Leveraging on the developmental plans of the Hongqiao Business District and Shanghai Hongqiao integrated transportation hub, the new read more...

Air New Zealand trials edible coffee cups

Air New Zealand is trialing vanilla-flavoured edible cups in place of throw-away ones in a bid to reduce its waste. The plant-based cups are made from paper and corn instead of plastic, which enables the cup to break down in read more...

Sri Lanka receives 241,663 arrivals in December 2019

The number of tourist arrivals to Sri Lanka in December 2019 totaled 241,663. This is 4.5% less than the 253,160 visitors who came during December 2018. Last month’s performance denotes a robust continuation of the industry’s recovery since the 21st read more...

Welcome to the hotel of 2119

In celebration of its 100th anniversary on 19th June 2019, Hilton has released a report predicting the future trends set to dominate the travel and hospitality industry in the next 100 years.   In a report created in partnership with renowned futurist read more...

Double Whammy hits the hotel industry

Our hotel industry is facing a double whammy. (A double whammy is when two potent and usually unpleasant things exist at the same time). There is not a single property in the city – country that can say it has read more...

How much does the traveler spend at our airport?

More and more people are beginning to enjoy the airport experience. Research conducted by Collinson in 2018 revealed that only 50 % of travelers enjoyed the airport experience. However, for the 2019 report, where 6,667 people across 11 countries in read more...

A project manager's perspective on Macau's COVID-19 crisis

No fistfights over bathroom tissue and other commodities at supermarkets in the Special Administrative Region.   Being a Macau permanent resident, I can only praise the way the Macau government is managing the crisis in one of the world’s highest-ranking tourism destinations read more...

Why do hotels have so many ghosts?

Hotels are notorious for ghosts and ghost stories. Especially in old hotels. This is a story about one of my creepier encounters with something while working in one of the oldest and most famous hotels in the world.   Ever wonder why read more...

Couch in the sky

Long haul flights on Economy just got a lot less stressful.   Whether you’re a couple who’d like a bit of extra personal space, a parent with a young child or a parent with two restless kids and yet can only afford read more...

Travel agents your time to shine over OTA's has come

Come the hour…cometh the travel agent.   The industry most impacted by the coronavirus (COVID-19) pandemic is perhaps the travel and hospitality sector. By all accounts, almost every industry on a global scale has suffered. What sets the travel and tourism sector read more...

The travel scene after COVID-19

After the 9/11 attacks in 2001 and the fall of Lehman Brothers in 2008, which globally triggered economic and financial harm, the COVID-19 crisis has become the 3rd great disruption of the century.   As the shock of what COVID -19 has read more...

How does social distancing work when flying

People are told to practice social distancing during the COVID-19 lockdown. The guidelines call for people to stay at least six feet away from each other. This may work fine when people queue at supermarkets and only a limited number read more...

A peek into tourism's future

In the face of the present pandemic tourism is fighting for survival. The current monologue of those at the helm is also a non-confidence canter to those who made a living out of visitors thronging our islands’ shores of thereabout 80 read more...

Waiting for Godot

This nation is gearing to welcome tourists to the island once again in August hopefully in large numbers. So many pundits are clipping their powwow of how best to go about gaining the newly arrival’s trust in our inimitable Emerald read more...

Paradise lost?

Heightened expectations come with tension, apprehension and whatever else you might call it. But this is a first and therefore no amount of drill and checklists are going to smooth the runway from bumps, bird hits resulting in the occasional read more...

Travel bubbles, travel corridors and air bridges

COVID-19 has wreaked havoc on the global tourism industry, causing millions of job losses, salary cuts and uncertainty. If we take the hierarchy of needs – Maslow’s five-step hierarchy or the subsequent  seven-step one, tourism would not fall into the read more...

The higher purpose

The eight day is a hoax and the Beatles lied just to be different. In the 60s and 70s that was cool, to put a spanner in between establishments and established norms and say the most bizarre thing and get read more...

What is the risk of transmitting COVID-19 in flight?

According to the International Air Transport association (IATA) the risk is very low. IATA reached out to 18 airlines that accounted for 14% of global traffic and asked them about any cases of suspected in-flight transmission.   In all, there were just read more...

Airline etiquette

Most airlines floated their culture as their standard bearer but those that went international had to comply with norms that were already in place. Like the federal Aviation Administration (FAA) that oversaw vigorous safety standards that were in operational procedures read more...

IATA says air travel is safe...but is that safe to travel?

According to the International Air Travel Association (IATA), only one in twenty seven million passengers reported of a confirmed, probable or potential transmission of the coronavirus that can be traced to a flight. Now that’s incredibly reassuring. Nevertheless, despite the read more...

Lets be thankful: In these challenging times

The Byzantine and Persian empires lived through an outbreak of bubonic plague in the 541AD. Picture: ‘The plague at Ashdod’ by Nicolas Poussin (Source: Wikimedia Commons)   Historians and scholars from different eras point their fingers at AD 536 as the worst year for read more...

Are we getting ready to greet our visitors?

The hospitality sector in Sri Lanka was one of the hardest hit when Coronavirus made inroads into our shores and inundated an industry that was well established, well run and made a positive impact on those travellers who came to read more...

'Golf course quarantine' anyone?

Need to work on your golf swing? Then go to Thailand and spend the mandatory 14-day quarantine at a golf course. Most travelers who want to visit Thailand are deterred by the mandatory 14-day quarantine. Therefore, Thai officials want to make read more...

"Welcome To The World" will not take on OTAs

It’s no secret that like everyone else everywhere in the world, online travel agencies (OTAs) too have struggled to cope this year with the plummet of airline and hotel bookings. In the midst of all this gloom and doom comes read more...

So, Sri Lanka...Here we come

Sri Lanka will re-open its two airports to international flights from 21st January 2021.   Travelers will need to show a negative COVID test taken within 96 hours before arrival, submit to a 1st test on arrival, (not at the airport, but read more...

Will 2021 allow us to breathe easy?

Usually, when the calendar flips to a new year, we hold our breath anticipating some changes – for the better. Nothing really good happened overnight though. In fact, after COVID-19 literally took our breath from us, we continue to wear read more...

After COVID-19 will there be a COVID-23 or 25?

Illustration by KJ   2021 began with the promise of hope…that of the rollout of the vaccine, as the industry struggles to overcome the ravages of COVID-19. The resurrection hopes lie on the revival of travel – domestic, regional and international. The read more...

A room with a view - 250 miles above earth

We all talk of and are constantly being told about taking hospitality to the great heights. This one beats them all. Axiom Space led by former NASA chiefs and astronauts has taken the bold leap to build the first commercial read more...

The nonchalant influx

From the average demeanor and the overall enthusiasm of the hospitality sector involved in the tourist trade in the island nation, one could perceive it as - less realistic and more of heightened optimism. This is understandable as the ongoing read more...

2020 worst year for travel and tourism

The travel and hospitality industry is still feeling, reeling and kneeling from effects of the whacking from COVID-19. The current business environment has caused considerable pain and brought significant “pain points” to the hotel industry.   Vaccines no doubt will play a read more...

Sri Lanka Tourism - getting it all...alright, is important

Early this year, Sydney’s Lowy Institute recently assessed almost 100 countries on six criteria, including confirmed cases, COVID-19 deaths, testing metrics, etc. and ranked Sri Lanka 10th most effective in handling COVID-19 pandemic. This is good news.   Equally good news is read more...

An 'out-of-this-world' hotel

This will in all probability be the next industrial revolution.   An ‘out-of-this-world’ hotel is just a few years away from becoming a reality. And by ‘out-of-this world’… we really mean it. It will be a hotel that is closer to the stars read more...

Preparing for the rebound

Overall, the past twelve months have been devastating – leaving all us battered, desperately trying to figure out the unfathomable fog of directives coming from the government  where at some point in time, things got muddled that it was like read more...

Spare a thought for airline flight attendants

In an article titled ‘The best airlines look to vaccinate all customer-facing staff to rebuild trust in travel', Aviation consultant and expert Shashank Nigam writes, “Imagine boarding a flight where everyone has tested negative for the virus before boarding, and read more...

Have pass, can travel?

In the pre-COVID- 19 era which was until March 2020 or thereabouts, the documents one needed to go abroad on holiday were a Passport, Airline ticket and in some instances a Visa. Now, there is another certificate that one has read more...

What is the latest on the vaccinated - arrivals policy?

As the worldwide vaccination programmes roll out…some slowing down due to lack of supplies and others are going round in circles, certain countries – especially those that are predominantly dependent on tourism are opening borders and openly welcoming arrivals who read more...

Have Vaccine...will travel - but am I safe?

What is the purpose of getting vaccinated against COVID-19?  The answer obviously, is to get protected against catching the virus. Does getting vaccinated do that? The available evidence points towards a straightforward ‘yes’.   Dr. Abraar Karan, who is on the Independent read more...

New Sri Lanka Tourism Act opposed by THASL and SLAITO

During the presentation of the 2021 budget in parliament in November last year, Prime Minister Mahinda Rajapaksa said the government planned to bring four existing institutions relating to tourism under the proposed Tourism Promotion Authority. “The existence of separate institutions read more...

Kempinski Hotels debuts new room type: Fit room

Bringing fitness into your hotel room when traveling on business or leisure.   There is an emerging trend where hotel guests want to carry out their usual fitness and workout regime without interruption - even whilst traveling, and, prefer to do so, read more...

The #BeKindtoHospitality campaign

A group of hospitality businesses led by the curator Graham Chalmers of the Radisson Red Glasgow hotel is encouraging members of the public to be kind, considerate and understand that staffs are doing their best while following strict rules.   The aim read more...

UNWTO: Tourist numbers down 83% in 1Q of 2021

Between January and March, destinations around the world welcomed 180 million fewer international arrivals compared to the first quarter of last year, according to the World Tourism Organization (UNWTO). Asia and the Pacific continued to suffer the lowest levels of read more...

Earth 300

Longer than the Titanic, wide (150 feet) as the length of a football field and looking like an impregnable hideout of a madcap villain in a new James Bond movie, Earth 300 is an ‘out-of-this world’ ship, with an ‘awe’ read more...

Are you 'Greening Up' your hotel?

Pandemic, pandemic, pandemic. It’s the word on everyone’s lips these days. You can’t pick up a newspaper (OK, a digital one) or open up a social media feed without the terms ‘Pandemic’ or ‘Covid-19’ popping up somewhere. Aren’t we all read more...

Changes in the sky

Not only has COVID-19 altered the way we live, it has also changed the way we travel – particularly on planes. The persistent fear of the lingering pandemic has also taken air and some of the services travelers received prior read more...

Sri Lanka ramps up vaccinations and opens borders

Rising coronavirus case and death counts isn’t swaying Sri Lanka’s outlook for the rest of the year. The government, obviously aware that there are huge risks out there, appears confident that those are all reasonably manageable. It justifies keeping the read more...

No townies

I like writing stories about hotels and my experiences in the hospitality business. It is no wonder, I guess, in part because I grew up in a unique place. Guess what it had and still has? A great hotel. A read more...

Bubbles, bio or whatever you call it - can burst anytime

A bio-bubble is an imaginary safe and risk-free environment that is used to host sporting events during the COVID-19 pandemic where all involved stakeholders, namely players, officials, administrators, broadcasters, support staff etc. live and move around within a defined space. read more...

COVID-19...from Pandemic to endemic

Denmark says COVID is no longer a ‘socially critical disease.’ Since the pandemic began, the country reports a total 342,866 infected persons and 2,575 deaths as of end August 2021. In recent weeks, the new daily cases have averaged below read more...

Sri Lanka removed from UK's 'red list'

As of 22nd September 2021, Sri Lanka along with seven other countries was removed from UK’s ‘red list’. The countries that were removed were Turkey, Pakistan, the Maldives, Egypt, Sri Lanka, Oman, Bangladesh and Kenya.   The long list of countries on read more...

Porsche Design and Steigenberger present joint hotel brand

Deutsche Hospitality and the Porsche Design Group are joining forces to present the Steigenberger Porsche Design Hotels brand, an innovative hotel concept in the Luxury Lifestyle Segment. They plan at least 15 hotels in metropolises right across the world.   Steigenberger Porsche read more...

Global tourism sees upturn in Q3 but recovery remains fragile

According to the latest edition of the UNWTO World Tourism Barometer, international tourist arrivals (overnight visitors) increased by 58 percent between July and September 2021 compared to the same period of 2020. That said, they remained 64 percent below 2019 levels. Europe recorded the best read more...

Sri Lanka attracts 194,495 tourists in 2021

Despite the challenges posed by the global COVID pandemic, Sri Lanka just fell short of welcoming 200,000 tourists during 2021.   December’s total 89,506 arrivals – a record number for any month since March 2020, boosted the year’s total arrivals to 194,495.   India read more...

Sri Lanka records 93,582 arrivals in February 2022

Tourist arrivals in Sri Lanka surpassed 90,000 in February, seeing a 14-percent increase from the previous month, as per official figures from the Tourism Ministry.   Last month also saw the highest number of visitors per month in the past twenty four read more...

What can tourists coming to Asia expect?

Since January this year, International tourism continued its recovery with a much better performance compared to the woeful start to 2021, according to the World Trade Organization (UNWTO). Global international tourist arrivals was up 130% in January compared to 2021, read more...

Can tourism alleviate global poverty?

Wouldn’t it be great if something as simple and pleasurable as international travel could help end something as grinding and enduring as global poverty? After all, the industry was booming, growing at least 4% a year since the 1960s (with read more...

Sri Lanka Tourism: Chicken and egg situation

For the 3rd time this year, the Sri Lanka Tourism Development Authority (SLTDA) has revised its tourism arrival projections for 2022. However, in this instance, they have come out with dual targets based on two scenarios.   SLTDA Director General Dhammika Wijesinghe read more...

Turkish delight gone sour

Shouldn’t airlines re-route when a flight is cancelled?   Airlines need to get better at re-routing passengers for canceled flights. Cancellations, flight delays and poor refund practices are leaving consumers and passengers unprotected and nowhere to go.   147 students from Sri Lanka, studying read more...

We've got a screamer in 29A

During my thirty plus five year’s career in the hotel industry, I’ve had the opportunity to fly a countless number of times to several countries - mainly on business as well as when going abroad to holiday.   In that time, I’ve read more...

Sri Lanka Tourism scuttled by state of emergency

A country's reputation can have a huge impact on its success as a tourist destination. Travelers will often have a preconceived idea about a place, taken from the news and images presented by media and from information and travel advisories read more...

Air France pilots suspended for fight during flight

Is 2022 the year of the airplane meltdown?   Consequent to  airlines witnessing  a surge in violent and sometimes downright dangerous behaviour by stressed out passengers, a summer of “revenge travel” that created a surge in demand combined with a underprepared airline industry read more...

Tourist strips naked on the steps of Italian cathedral

From driving a car down Rome's Spanish Steps to surfing down the Grand Canal in Venice and smashing sculptures in the Vatican, some tourists this summer have been treating Italy as if it's their personal theme park.   Now, following a Czech tourist sunbathing topless on a war read more...

October 2022 arrivals to Sri Lanka total only 42,026

Sri Lanka recorded 42,026 arrivals in October 2022, which, although nearly double the 22,771 arrivals figure in 2021 for the same month, is disappointingly low and contrary to Sri Lanka Tourism’s predictions.   The top five markets to emerge for the country read more...

Here's why you should visit Sri Lanka now

Despite its economic woes, the resplendent isle of Sri Lanka is once again open to welcoming visitors. A safe and calm environment combined with the relaxation of travel advisories by several key counties, is seeing visitor numbers significantly increasing.   Tourist arrivals read more...

November 2022 arrivals to Sri Lanka nearly top 60,000

The island welcomed 59,759 tourist arrivals in November 2022 - the third highest number of visitors in a single month, since March’22’s 106,500 and April’s 62,980, respectively. Sri Lanka’s monthly tourist arrivals crossed the 50,000 mark for the first time read more...

Sri Lanka tourism recovers at 'far below average' rate

Sri Lanka’s tourism sector, which has been taking successive hits ever since the Easter Sunday incidents in 2019, is recovering at a rate “far below average”, according to the Sri Lanka Tourism Development Authority (SLTDA).   Speaking to The Morning Business, SLTDA Chairman read more...

Living in limbo at airports

Finding passengers sleeping in an airport terminal is not unusual. Some people book flights that require them to remain overnight at the airport to catch flights, others, because they perhaps missed their connecting flight or when flights are cancelled owing read more...

Chinese tourists are ready to travel abroad again, but...

China announced this week it will drop quarantine requirements for international arrivals and resume outbound travel for Chinese citizens, which had previously been banned. It led to a surge of eager travelers booking flights out of the country, hungry for a trip after read more...

The "3-2-1" advice when going to the airport

Referring to it as the “3-2-1” rule, Sky Harbour provided some advice a few years ago, which goes like this; Be at the airport ticket counter  three hours before your flight to check-in, be in line at the airport security read more...

The Chinese are coming...

As China lifted most of its travel restrictions and waived mandatory quarantine for inbound travelers to mainland China on Sunday, 8th January, millions of tourists are poised to step into the world’s tourism stage, raising hopes of a rebound for the read more...

Hilton unveils new brand, Spark by Hilton

The introduction of Spark by Hilton fills an open space in the industry by creating a new premium economy lodging option to meet the needs of even more guests and owners seeking value, quality and consistency.   Spark by Hilton provides a read more...

How safe is the hotel safe?

One thing that hotel guests have always worried about is theft. When housekeeping staff are permitted (even expected) to enter your room and move your things around to clean, that worry is top of mind.    Just recently there was a news read more...

Sri Lanka welcomes 102,545 visitors in January 2023

The 102,545 tourist arrivals to the country during January 2023 was a 24.6 %, over January 2022’s 82,327 tourists.   Russia emerged as the largest tourist traffic generator accounting for 24.6 % (25,254 arrivals) of the total arrivals to the country. The read more...

How far can an airline plane fly on one engine?

ETOPS which stands for Extended-range Twin-engine Operational Performance Standards is an international rating for the maximum length of time an aircraft is certified to fly with one of its engines operating.   In 2003, and at a time that rating was 180 read more...

How far can an aircraft glide with no power?

Is it 10 kilometres or perhaps 20? What about 121 kilometres - because that's the distance an Airbus A330 travelled in 2001 after both its engines failed. The Air Transat aircraft was en route from Toronto's Pearson International Airport to read more...

Is Sri Lanka telling the world it is open for tourism?

Although the resplendent island’s tourism industry was among the first to recover, it seems it’s the last to market.   An interesting storyline titled “Why Sri Lanka needs to tell the world it’s open for business” appeared during mid-March, in the Skift, read more...

Tourist arrivals to Sri Lanka for May 2023, lowest in year

Interim data from Sri Lanka Tourism Development Authority (SLTDA) reveals that in May 2023, the island nation welcomed a total 83, 309 international visitors.   When compared with the corresponding month in 2022, the arrivals increased by a mammoth 175.5 percent year-on-year read more...

Handling kids who kick airline seats

Flight attendants don’t generally dread flights that are full. They dread flights which are packed with kids and those who aren’t used to traveling with kids around them.   Frequent flyers know that turbulence is a common occurrence on a plane. It’s when read more...

Eventful week at the Eiffel Tower

Police in Paris arrested a man for jumping off the Eiffel Tower with a parachute on Thursday, 17th August, according to CNN affiliate BFMTV.   A man scaled a pillar of the iconic landmark early morning local time, BFMTV reported, citing police sources.   The tower’s read more...

August 2023 arrivals to Sri Lanka flatters then falter

According to the Sri Lanka Tourism Development Authority (SLTDA), Sri Lanka welcomed 138,405 tourists in August 2023.   The highest number of tourists who came last month, were from India with 30,593 (22%), followed by 15,035 from the United Kingdom (11%), China read more...

Sri Lanka takes the crown

Have you ever dreamt of trading the dull concrete skyscrapers of the city for a serene beach or a picturesque mountain view? Well, thanks to the rise of remote work, now you can, and it could make you wealthier too!   With read more...

Is India becoming the new China?

What’s the biggest emerging outbound tourism market? India. And is Sri Lanka Tourism doing enough to attract more Indians?   In 2022, India generated Asia’s highest outbound travel volume for the first time, with foreign trips exceeding those of China, South Korea, and read more...

Accor to tackle food waste

Accor has encouraged its properties to measure their food waste.   Reduction can only be achieved through precise measurement. To accurately quantify food waste and comply with shared standards, each property is encouraged to measure its waste using Gaïa, a dedicated online read more...

Sri Lanka draws 111,938 tourists in September 2023

Sri Lanka reached the 100,000 tourist arrival mark in September, marking the eighth month of 2023 this milestone was achieved. However, with the arrivals totaling 111,938, the island nation managed to realise only 93 percent of the target (120,201) set read more...

How will Sri Lanka Tourism close for 2023?

Sri Lanka’s Tourism Minister Harin Fernando who is currently attending the World Travel Mart (WTM) in London, expressed confidence that by the end of the year tourism earnings will reach $ 2.5 billion – given that the industry has bounced read more...

Dunkin' drive-thru mishap

Atlanta woman receives $3 million settlement for severe coffee burns.   An Atlanta woman, aged 70, has reached a settlement of $3 million after a harrowing incident at a Dunkin' drive-thru in Sugar Hill, Georgia, resulted in severe third-degree burns caused by read more...

Bed bugs in Paris have become global news

Just nine months before the opening of the Paris 2024 Summer Olympics, the French capital is battling an invasion of bedbugs. Days after the tiny pests were first reported in hotels and vacation rental apartments across the city there were sightings read more...

Hilton tops World's Best Workplaces ranking

Hilton is the first hospitality company to receive the honor, after a runner-up finish in 2022.   Hilton was named the world’s best workplace by Fortune magazine and Great Place to Work, beating runners up DHL Express, Cisco and AbbVie.    The recognition marks the first read more...

Wheelchair passenger says he had to drag himself off Air Canada plane

Air travel is an essential mode of transportation for people worldwide, offering convenience and connectivity. However for passengers with disabilities, flying presents numerous challenges. Navigating airports, ensuring wheelchair accommodations and obtaining necessary information have often been cumbersome, Airlines and advocacy read more...

Not going Boeing's way

American aircraft manufacturer Boeing faces increasing scrutiny following a series of mechanical failures and subsequent grounding of its Boeing 737 Max 9 model after an Alaska Airlines Boeing 737-9 MAX faced an emergency landing after one of its doors blew read more...

The Smiling Security Guard

Who is the first person whom you encounter when entering a commercial establishment? Chances are, it’s the security guard. That is the first person that your customer sees or hears and unwittingly, they have become the first point of contact with your read more...

Don't treat locals as second class guests!

For many years, Sri Lanka’s tourism industry was beset by rumours of discrimination against local tourists. Many of these complaints mainly originated from the island’s coastal regions, where locals were refused services from restaurants and hotels. However, the discrimination of read more...

Luxury hotels and CoStar sued over price-fixing 'scheme'

Plaintiffs claim Marriott, Hilton, Hyatt and others conspired with CoStar subsidiary STR in an “unlawful” information exchange that drove inflated room rates in top U.S. markets.   Several major hotel operators, including Marriott International and Hilton, are being sued for allegedly conspiring read more...

Subway faces $50M suit for sexual abuse at franchisee

The suit alleges that Subway’s ability to inspect restaurants and other forms of control over operations make it a joint employer with franchisee GRB Investments.   A former employee of Subway franchisee GRB Investments is suing the operator and the brand for $50 million read more...

Will Sri Lanka Tourism be able to stay on track?

Except age, everything else that goes up comes down   2024 marks a pivotal turning point for Sri Lanka’s tourism and hospitality sector. Travel demand is back to near pre-pandemic levels. However several challenges lie ahead.   A combination of continued socio-economic vulnerabilities, slow read more...

Want help to beat jet lag?

McKinsey & Company’s “State of Tourism and Hospitality 2024” reports that the post-pandemic era has led to more travelers prioritising cross country trips.  While that is good news for the hospitality industry, international travel often comes with a major headache: read more...

4 famous shipwrecks that you can visit

(Credit: Richard Whitcombe/Shutterstock)   The Titanic, discovered in 1985 deep beneath the ocean off of Newfoundland, is the most iconic shipwreck in the world. The massive luxury liner sank in 1912 after hitting an iceberg, but it was well preserved in its freezing resting place read more...

The best islands in the Indian Ocean, ranked

The Maldives, Mauritius, the Seychelles or Sri Lanka, which should you visit? Our writer compares the winter-sun favourites   The problem facing isle-o-philes is that it’s hard to know which tropical sun-kissed Indian Ocean island to choose over another. Scattered like jewels read more...

Overtourism - when boom turns to bane

The Cambridge dictionary describes bane “a cause of continuous trouble or unhappiness”. In lighter vein, we sometimes use it for those that aren’t bad, it just feels like it. That ‘feel bad’ illusion though is not the case for some read more...

How have airplane seatbelts evolved over the years?

Turbulence can vary from a few minor bumps to significantly prolonged shaking. It can be a significant source of anxiety for many people, though almost all frequent fliers have experienced turbulence at least once. Fortunately, it’s generally not something to be read more...

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