Dunkin' drive-thru mishap
Atlanta woman receives $3 million settlement for severe coffee burns.
An Atlanta woman, aged 70, has reached a settlement of $3 million after a harrowing incident at a Dunkin' drive-thru in Sugar Hill, Georgia, resulted in severe third-degree burns caused by spilled coffee. The accident occurred in February 2021, and the woman, whose identity remains undisclosed, suffered life-altering injuries due to the alleged mishandling of the coffee cup's lid. According to the law firm Morgan & Morgan, representing the woman, the improperly secured lid led to the coffee spill that inflicted the burns.
The life-altering Incident
As the woman visited the Dunkin' establishment in Sugar Hill to purchase a cup of coffee, an unfortunate mishap unfolded. When a Dunkin' employee handed her the coffee, the lid came off, causing scalding hot coffee to spill onto her lap; The hot coffee severely burned various parts of her body including her thighs, groin, and abdomen extensive skin grafts.
The second and third-degree burns changed the woman’s life. She spent weeks in a hospital for treatment with bills piling up. Medical bills totaling over $200,000 underscore the financial strain she endured. The burns continue to be a source of pain and discomfort, affecting her ability to walk, and spend time outdoors, and necessitating the application of creams and ointments multiple times daily. Her once-normal day-to-day activities have become a challenge, creating an enduring impact on her.
Taking legal action
The legal proceedings initiated with a lawsuit filed by the burn victim against the Dunkin' franchisee, Golden Donuts, LLC. This lawsuit, recorded in the State Court of Gwinnett County, Georgia, on April 8, 2022, highlighted the gravity of the coffee spill incident and its severe consequences for the victim. The case drew attention to the necessity of proper lid securing during such transactions.
Following a period of legal proceedings, Golden Donuts, LLC, the Dunkin' franchisee, opted to settle the case. They reached for a settlement of $3 million. This was an out-of-court agreement that led to the dismissal of the lawsuit on October 19, 2022. While this entire fiasco has come to light now, Dunkin decided to remain silent.
Source: The Economic Times