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THIS WEEK

Front office roles are no longer confined to hotels

Being ill, particularly when it involves having to go to a hospital to take medications for pain or anxiety, can make anyone confused. The hospital environment adds to the problem. Often perceived as cold and impersonal, traditional hospitals must reinvent themselves read more...

LAST WEEK

What won't change?

Most of us in the hospitality trade spend our time including many sleepless nights wondering what’s going to change next or what is going to be the next, newest ‘new’ normal? I guess that’s bound to occur more often than read more...

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