Taking tea service in the hospitality industry to the next level
“Would you prefer tea or coffee?”
How often have we all heard this from the restaurant waiter after dining at a restaurant? Many times I’m sure, since serving tea or coffee after dinner is a common practice in several restaurants.
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To their credit, most hotel operators seem to be working hard to improve the overall quality of the 'physical product' such cleanliness, amenities, F&B offerings, and comfort of the guest room itself. Perhaps this is due to sincere concern for 
Change is coming: How to prepare
It is obvious for many of us: 2025 will be a year of significant changes. Depending on your perspective, you may find some of the changes positive and others negative; another person may feel the 
A "panic-stricken" elephant killed a Spanish woman while she was bathing the animal at an elephant centre in Thailand, local police said.
Blanca Ojanguren García was washing the elephant at the Koh Yao Elephant Care Centre on Friday (3rd) when she 
The Sri Lankan government’s ‘Clean Sri Lanka’ project which was launched recently, aspires to make the island the cleanest country in the Asian region. Getting better than Singapore, Japan or South Korea is wishful thinking; nevertheless one can aim for 
A Balanced Look at Customized Guest Experiences.
Picture this: you arrive at a luxurious boutique hotel after a long journey. The receptionist doesn't just greet you with a smile; they address you warmly by name. As you settle into your room, 
As we’re into the middle of the first month of 2025, the 350th week of continuous content from Hospitality Sri Lanka rolls around. You’ll be reading this on or after the middle of January. Over those 350 weeks, we’ve maintained 
Sri Lankan cuisine, often overshadowed by Indian food, offers a rich blend of flavours, making it a distinct and diverse culinary tradition of its own.
One reason why so many people in neighbouring countries may be ambivalent about Indians is because 
Culture is the unseen hand that shapes organisational behavior, procedures’ and employee actions. It is often described as “the way we manage or do things around here,” but it is much more than that—it is the overall character or personality 
BrandyGood to know:Brandy is a spirit distilled from red wine. Fine brandies are aged for extra flavour in wooden casks. Hangover hell? Brandy contains high amounts of impurities.
Calories:Around 80 in every 35ml shot.
Pros:Because brandy is a distillation of red wine, 
Undoubtedly, there are several other hotel brands in the same city where your property is located - all aiming to win the same customers you are trying to reach. Competition in the hospitality industry is both fierce and continually changing. 
White Wine
Good to know: White wine is made from the fermented juice of grapes stripped of their seeds and skins.
Calories:Around 130 calories per 175 ml glass; slightly more in sweeter wines.
Pros: American researchers found that grape flesh contains the chemicals 
