Front office roles are no longer confined to hotels
Being ill, particularly when it involves having to go to a hospital to take medications for pain or anxiety, can make anyone confused. The hospital environment adds to the problem. Often perceived as cold and impersonal, traditional hospitals must reinvent themselves read more...
One of the things I find when doing restaurant consulting is that owners and management frequently have not considered the comfort of their guests while dining, and work solely on making sure the food and service is a good quality. 
Prepaid expenses play a crucial role in hotel financial management, ensuring that costs are allocated correctly and financial statements remain accurate. When handled properly, prepaids improve cash flow management, compliance, and audit readiness. However, misunderstandings around what qualifies as a 
When people think of AI in hospitality, they might picture a cold, robotic takeover, a hotel where machines handle check-ins, room service, and even guest requests. Convenient? Sure. Memorable? Not at all. Let me clear the air: AI isn’t here 
Most of us in the hospitality trade spend our time including many sleepless nights wondering what’s going to change next or what is going to be the next, newest ‘new’ normal? I guess that’s bound to occur more often than 
As technology has crept into the cycle of guest service, today’s guests have far fewer conversations with hotel staff. In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters. Let’s take a 
A straightforward breakdown of every Johnnie Walker color, from mixing-friendly Red to prestigious Blue, helping you choose the right bottle for your taste and budget.
Johnnie Walker’s famous colored labels have been walking across whisky shelves for over a century, but 
Sri Lanka attracted 240,217 international tourists in February 2025, reflecting a 10.2 % year-on-year (YoY) increase despite a 5% month-on-month (MoM) decline from the 252,761 arrivals recorded in January 2025. Last month’s total arrivals figure slots in as the 2nd 
The hospitality industry was one of the worst-hit sectors during covid and the resulting lockdown. The upshot of what we learnt from the recent pandemic was, that:-
Customers want to feel safe at the hotels; meaning standardised health and safety measures 
The island nation began 2025 welcoming 252,761 international visitors in January whilst falling short of its targeted 305,687 projection for the month by 17%.
However, last month’s actual arrivals number marks a 21% increase compared to January 2024 and a 5.8% 
A fixed check-in time, long queues at the front desk, and constantly waiting for a room to be ready - these are three familiar major pain points that the majority of hotel guests have to grapple with!
Hotel check-in times might 
Taking in verdant tea country and historic stations, the island’s railway network makes for a perfect way to explore.
Writing in his memoirs, Leonard Woolf said that the hills of Sri Lanka “rise and fall all round you in great waves, in a 
