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THIS WEEK

SOPs...friend or foe?

In terms of the product, the lobby in most luxury hotels is designed with intention; where no sooner you enter it, the air feels cool and different, and yet a warm feeling radiates from the walls and the ceiling. The read more...

Spare a thought for my taste buds!

“For thousands of years, humans have taken a masochistic pleasure from adding chilli to their food”   Burning…tingling…flaming…these are all terms that could be used to describe your typical Sri Lankan food served in most eateries nowadays. When we relocate to Western-culture read more...

LAST WEEK

MOST READ

Fire safety begins where awareness lives

Emergencies are unpredictable. Fires, floods, medical events, violence — they don’t give warnings. But your response can still be predictable: fast, effective, life-saving. That only happens if you drill and stop treating emergency preparedness as a box to tick and read more...

Stop calling labour your biggest expense

How many times have you said...?   "Labor is killing us."   Honestly, you may very well be right.   Labor costs have increased dramatically over the last several years. Recruiting remains difficult. Retention is harder than most operators would like to admit. And every payroll read more...

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