Food waste in Hotels: A proper start is all that is needed
Every year, globally, over a billion tonnes of food goes to waste, where astonishingly, over one-third of this wasted food is intended for human consumption. At the same time, the demand for food grows and 1 in 11 people on read more...
In my career, I have worked in some incredible hotels and resorts. One of my resort experiences included a summer where a group of us would gather each morning and play nine holes of golf before work. This story is 
“The goal of ergonomics is to reduce occupational risk factors, prevent injuries, reduce the occurrence of slips, trips, and falls as well as reduce soft tissue injuries and musculoskeletal disorders caused by sudden or sustained exposure to force, vibration, repetitive 
A total 168,625 International visitors arrived to Sri Lanka in October 2026, representing a marginal 2% increase over the 165,193 tourists who came in October last year.
The arrivals in October 2026, halted the regressive trend of the country, receiving less 
Personalisation is the future of guest experience. With the right tech in place, we can create connections that feel effortless, meaningful and lasting - Dean Wood
Decades ago, hotel personalization was primarily a reactive damage-control mechanism used to manage difficult, 
Major brand companies will reward franchisees whose hotels get positive reviews
Despite that most seasoned hoteliers instinctually know that providing authentic, heartfelt hospitality experiences, combined with smooth, efficient guest service, has a direct impact on revenue, there’s finally some great news 
Difficult conversations bring risk: the risk of being misunderstood, of upsetting someone, of saying too much or too little. So instead, we delay. We drop hints. We tell ourselves ‘now isn’t the right time.’ And the moment passes.
Here's the brutal 
Your no-nonsense guide to Sri Lanka’s tea styles
From delicate white teas to robust low-country blacks, discover the different types of Ceylon tea, the regions they come from and how to brew each one
The different types of Ceylon tea are defined 
Where M stands for being in the moment, is meaningful and mindful.
Although mobile check-in and kiosks give guests more control over the arrival experience, there are still many guests, especially at boutique and full-service properties, who, value the personal welcome 
Almost 40 years ago now I was a busboy at a large and busy resort in the Canadian Rockies. I had transferred west a few months earlier from another hotel in the same chain where I had worked for two 
Sri Lanka welcomed 158,557 tourists in September, according to the latest data from the Sri Lanka Tourism Development Authority (SLTDA), registering a marginal 0.26% year-on-year (YoY) decline. The slight dip, while relatively small in percentage terms comes as the tourism 
If you've ever spent your morning commute daydreaming about starting afresh with your career, this feature is for you. Each Monday, we speak to someone from a different profession to discover what it's really like. Today we speak to Leighton Reid, hotel 
