Hidden costs most hotels miss
The hotel industry has built sophisticated tools for measuring top-line performance. The gap is connecting that revenue to profit: knowing not just what came in, but what it cost to get it.
Here is something virtually all hotel technology doesn’t reveal: read more...


Few words have become more popular in the restaurant industry than CULTURE.
Attend a conference, listen to a keynote speaker, scroll through LinkedIn, or sit in on an industry panel and you'll hear the same message repeated over and over again.
Build
Which should you buy next?
Scotch and bourbon are two of the biggest names in whisky (or whiskey), but they can feel surprisingly confusing when you are choosing a bottle. One comes from Scotland, the other from the United States, but the
Dubai is currently building what will be the biggest, and possibly the most efficient, airport in the world.
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When Al
Emergencies are unpredictable. Fires, floods, medical events, violence — they don’t give warnings. But your response can still be predictable: fast, effective, life-saving. That only happens if you drill and stop treating emergency preparedness as a box to tick and
Last Sunday afternoon, an email landed in my inbox that just about made me sit up straight.
A recruiter — a real, named CEO of a real recruiting firm — was reaching out personally. She'd done her "market mapping," and my
We examine how women’s roles are changing in tourism – and celebrate those who are working towards equality in the industry.
“In my graduation speech I got emotional. I was from Peshawar, but was one of the few who could stand
Sri Lanka recorded 124,551 tourist arrivals in June 2026, marking a 9.90% decline compared to the 138,241 visitors recorded in the same-month of the previous year.
India continued to be the top source with 43,423 visitors, making up 35 percent of
A reflection from inside Sri Lanka’s wine trade and tourism scene...
Having been involved in the wine trade here for many years, I’ve seen how the Sri Lankan wine market has evolved and how certain well-intentioned tax policies can quietly work
It goes without saying that all types of alcohol are not created equal, especially when it comes to serving size and strength. So, it can sometimes be difficult to make comparisons across different types. So, when you ask how many
I am normally a book-direct person – particularly for local hotel stays. Making a direct booking with hotels provides a flexibility to make amendments or specific room requests whilst talking to a live person. Additionally, many hotels offer perks like
What Does Pouring from an Empty Cup Mean?
Pouring from an empty cup is where a person gives from a place of deficiency, sometimes called burnout. What it means is that you are running on fumes all the time, and the 

