The check in is the Moment of arrival, with a capital M...
Where M stands for being in the moment, is meaningful and mindful.
Although mobile check-in and kiosks give guests more control over the arrival experience, there are still many guests, especially at boutique and full-service properties, who, value the personal welcome read more...
Discover the different steak cuts, their flavours, and cooking tips. Learn how to pick the perfect cut for any meal and cook it like a pro.
Steak cuts are different sections of beef, each with its own unique flavor, texture, and 
Almost 40 years ago now I was a busboy at a large and busy resort in the Canadian Rockies. I had transferred west a few months earlier from another hotel in the same chain where I had worked for two 
Sri Lanka welcomed 158,557 tourists in September, according to the latest data from the Sri Lanka Tourism Development Authority (SLTDA), registering a marginal 0.26% year-on-year (YoY) decline. The slight dip, while relatively small in percentage terms comes as the tourism 
When we love a destination to death, i.e. when too many tourists flock to a destination exceeding its ability to manage them sustainably, resulting in overcrowding, environmental degradation, strained infrastructure and a reduced quality of life for residents, everyone screams 
Unreasonable, Non-negotiable, Unapologetic. They all basically mean the same thing: I refuse to accept anything other than what I expect. There may be areas in your life where you are willing to waver or bend your standards, but not THAT 
The 1964 tradition now survives at 111 restaurants across the country
Plates often carry the best memories, those of good food and good times. But you always have to leave them on the table as you move ahead in search of the 
Pickpockets were once the biggest worry for travellers heading to new destinations on vacation.
But travel scams have become more sophisticated, and scammers using new artificial intelligence tools have become better at creating fake websites and using stolen data to their 
In terms of the product, the lobby in most luxury hotels is designed with intention; where no sooner you enter it, the air feels cool and different, and yet a warm feeling radiates from the walls and the ceiling. The 
The restaurant industry has spent years optimizing for acquisition. But many ignore what happens after that first visit. Whilst most restaurant operators centre their marketing attention on driving new customers’ footfall, they neglect turning them into loyal repeat visitors once 
A few weeks ago I was on an intake call with a potential coaching client. She is a Director of Rooms at a luxury property in the far east, mid-thirties, sharp and hungry for her next move. Director of Operations, 
Once again, the conversation focuses on the uncontrolled and often illegal construction in tourist destinations. At what point does tourism activity turn from an ally of development into a threat? The dilemma is well-known, and the answer is neither simple 
