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THIS WEEK

LAST WEEK

Not all guests behind that click are the same

In the past demographic segmentation was by age, occupation, nationality. Useful information no doubt, but traditional demographic segmentation wasn't enough to capture the nuances of a diverse guest base. Nowadays, what differentiates guests from each other is their association with risk, their read more...

Hotels go to the dogs

Dogs are living the suite life at luxury hotels    Until recently, traveling as a pet owner meant you was either scrambling to find boarding and feeling guilty about leaving the little guy, or taking them along and staying at whichever hotel read more...

How to drink (somewhat responsibly) on a plane

Drink water before anything and take all the snacks   There are few things in this world less pleasant than flying. Sure, the airplane is a marvelous invention; humans get to hurl through space and time at 38,000 feet and traverse whole read more...

MOST READ

Stop calling labour your biggest expense

How many times have you said...?   "Labor is killing us."   Honestly, you may very well be right.   Labor costs have increased dramatically over the last several years. Recruiting remains difficult. Retention is harder than most operators would like to admit. And every payroll read more...

EV charges: From niche amenities to must haves

A popular news headline seen early this month ran along the lines of the Government aiming at promoting electric vehicles within tourist zones in the country. While the statement was admittedly broad and a tad vague, the writing is on read more...

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