SOPs...friend or foe?
In terms of the product, the lobby in most luxury hotels is designed with intention; where no sooner you enter it, the air feels cool and different, and yet a warm feeling radiates from the walls and the ceiling. The read more...


Communication in a Hotel is as important as blood is for your body. Just like your physical body, when blood stops moving through your body - when Communication stops moving through your Hotel - bad things will happen....
Communication can allow trust,
“For thousands of years, humans have taken a masochistic pleasure from adding chilli to their food”
Burning…tingling…flaming…these are all terms that could be used to describe your typical Sri Lankan food served in most eateries nowadays. When we relocate to Western-culture
More than a century after the RMS Titanic sank on April 15, 1912, one of the most fascinating glimpses into life aboard the world’s most famous ocean liner comes not from its grand staircase or luxurious cabins, but from its
In pleasant experiences, hotels are interpreted as “caring spaces”
Weather is the most famous form of small talk, and today weather is hitting the headlines more often than ever. Weather patterns shape daily human life by directly altering physical health, mental
When operators start with the workflow, automation becomes easier to adopt and delivers results that are felt by both staff and customers, according to Elad Inbar, founder and CEO at RobotLAB.
The restaurant industry is operating under mounting pressure and market
A modern, high-tech smart toilet featuring integrated bidet functions in a contemporary bathroom setting
The traditional bathroom is undergoing a high-tech overhaul. Heading into 2026, smart toilets have transitioned from luxury hotel novelties to global household standards.
This rapid shift is driven by consumer
Sri Lanka recorded 196,845 tourist arrivals in July 2026, marking a slight 1.7% year-on-year contraction compared to the 200,244 arrivals during the same month last year.
According to official data released by the Sri Lanka Tourism Development Authority (SLTDA), this minor
Sri Lanka recorded 124,551 tourist arrivals in June 2026, marking a 9.90% decline compared to the 138,241 visitors recorded in the same-month of the previous year.
India continued to be the top source with 43,423 visitors, making up 35 percent of
There's no doubt about it: Thailand is a bit of a star among the retirement crowd these days. The estimation is that there are currently around 10,000 American retirees living it up between the Buddhist stupas and palm-fringed beaches of
Emergencies are unpredictable. Fires, floods, medical events, violence — they don’t give warnings. But your response can still be predictable: fast, effective, life-saving. That only happens if you drill and stop treating emergency preparedness as a box to tick and
How many times have you said...?
"Labor is killing us."
Honestly, you may very well be right.
Labor costs have increased dramatically over the last several years. Recruiting remains difficult. Retention is harder than most operators would like to admit. And every payroll 

