Making hospitality an attractive industry is mission one
In the year prior to when the pandemic broke out, the global Travel and Tourism (T&T) sector, according to the World Travel & Tourism Council, grew by 3.9% to generate a record $8.8 trillion and 319 million jobs to the read more...
Cash is King. That’s an old expression but it’s also one that still rings true today. Everyone likes cash even if we don’t carry so much with us personally anymore. It’s important to recognize that some people will help themselves 
You probably can put together a lot of three-word phrases you would rather not hear from your customers, like, "Lower your prices," or "I want a refund" (I fudged a little on that one). But those aren't the three words 
An hotelier’s duty of reasonable care has already been established. The following incidents show how deficiencies in reasonable care can result in guest injury and consequent liability for negligence.
Case No. 1
At a limited-service property flagged by a major franchisor, motel 
While dining out with my friend Rory who had come on holiday, he casually remarked that the restaurant we were dining at, “must be doing well”. It was indeed very busy and hence not too much of a stretch to 
Sometimes when I read the newspapers, I think that going to a restaurant and leaving without paying has become something of an epidemic. My research into lying has taught me that the psychology behind acts of deception is often deeply complex.
Let me start 
March has been a punishing month for the travel industry - one set in motion on February 28, when the Iran war triggered disruptions not seen at this scale since the pandemic. Sri Lanka, like several other countries is feeling 
Airlines use slower boarding methods because they help sell perks like priority boarding and seat upgrades.
Saving time or making a few extra bucks? Southwest Airlines wasn't the first to do assigned seating, but it’s certainly the latest to remind passengers that the aviation industry prioritizes money 
According to Sri Lanka Tourism Development Authority (SLTDA), this marks the highest number of tourists to visit the country in a single calendar month in Sri Lanka’s history.
The highest number of tourist arrivals in a single day occurred on February 
On a recent visit to the nearest branch of my bank to deposit some money into my savings account, a notice to customers, beside the PTM (personal teller machine), caught my attention. It stated that the bank will levy a 
An izakaya in Tokyo has been met with controversy for introducing a ‘soft ban’ on customers aged 40 or over – but is this the start of a new nightlife trend?
Most of us remember anxiously awaiting the birthday when we’d 
Those in the field of logistics refer to 'the last mile' as the crucial, final leg of the supply chain, where goods are moved to the buyer’s doorstep. In the accommodations industry, 'the last mile' is often a direct inquiry phone 
