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THIS WEEK

The hotel lobby: A tale of two stories

“The lobbies are always the best-looking place in the hotel — you wish you could bring out a cot and sleep in them.” Andy Warhol   The lobby is often considered the "DNA" or nerve - centre of the hotel. Whilst serving read more...

Just walk to work, boss tells employees during storm

Admits he himself has never done so in his life.   Extreme weather often forces employers to weigh business needs against employee safety, a balance that can quickly become contentious when travel conditions turn dangerous. That tension has come into sharp focus read more...

LAST WEEK

Hospitality in action as a business strategy

The restaurant industry has become a massive business worldwide and yet to thrive in it is like treading a minefield. This can be explained by using a Porter’s 5-force analysis of the restaurant industry. Firstly, unlike most industries, entering the read more...

Trading Places

Circa 2009; Late September. I’m the regional controller for five hotels. Sitting at my desk minding my own business, doing my own work when the phone rings.   It’s an old friend, one-time assistant, and now the regional controller based at a read more...

January 2026: A promising start for Sri Lanka tourism

The country welcomed 277,327 tourists in January, marking a 10% year-on-year (YoY) increase compared to the same period last year. The daily average arrivals in January 2026 consequently rose from the average daily 8,154 visitors in January 2025, to 8,946. read more...

MOST READ

Raising the bar in 2026

Branding Sri Lanka as a new tourist destination is underway according to the country’s Minister of Tourism. When it is rolled out (eventually), it has to be more than just a campaign. It presents an enormous opportunity to refresh tourism read more...

3 game changing trends for the New Year

All year long, our small team reads, researches and tirelessly shares about everything that matters in hospitality, so that everyone can understand it in the simplest way possible. And thanks to your support and readership, we are motivated to do read more...

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